Privacy Policy
Who we are
This website is operated by [Company Name] ("we", "us"), an international garlic sourcing and export company. Address: [TO BE PROVIDED]. Contact: [TO BE PROVIDED].
What information we collect
When you send an inquiry or quote request, we collect the details you enter: your name, company name, country, business email, WhatsApp number (optional), the product, quantity, packing, destination port, Incoterm, delivery timing and your message.
With each inquiry we also record technical details needed to handle it and to prevent spam: the page you sent it from, the referring page, campaign tags in the link (UTM parameters), the country derived from your IP address, and your browser type. We do not store your full IP address with your inquiry.
This website does not currently use analytics or advertising cookies.
How we use it
We use your information to reply to your inquiry, prepare quotations, manage our business relationship with you, and improve our website. The legal basis is your request and our legitimate interest in responding to business inquiries; for analytics cookies, the basis is your consent.
We may use software tools, including AI-assisted tools, to organise inquiries and prepare draft replies. A member of our team reviews replies before they are sent.
Who we share it with
We do not sell your information. We share it only with service providers that help us run this website and handle inquiries, for example our website host (Cloudflare), our database provider (Supabase), our email delivery provider (Resend). Where needed to fulfil your order, we share relevant details with supply partners, inspection companies, freight forwarders and customs agents.
These providers may process data outside your country. Where required, we rely on appropriate safeguards such as standard contractual clauses.
How long we keep it
We keep inquiry records for as long as needed to respond and to maintain our business relationship, and for no longer than [3 years] after our last contact with you, unless a longer period is required by law (for example for accounting records of completed orders).
Your rights
You can ask us to access, correct or delete your information, or object to how we use it, by writing to [TO BE PROVIDED]. You can change your cookie choice at any time by clearing this site's data in your browser. If you are in the EU, UK or another region with data protection law, you may also complain to your local data protection authority.
Security
The site is served over HTTPS. Inquiry data is stored in an access-controlled database and is not visible to other website visitors.
Changes
We may update this policy. The date below shows when it was last changed.
Last updated: 2026-09-26